Firehouse Subs - Kitchener

We went under after an orthodontic appointment. Service was quick, and staff was friendly.

EXCEPTIONAL! I GOT MY WALLET BACK, INTACT! Not only on time, but great sandwiches! I enjoy their food greatly and today I had the most fantastic experience there. Yesterday I bought two sandwiches at around 9pm and distracted I left my wallet on the counter. Not remembering where I had placed my wallet, I looked everywhere I could to no avail. Then today close to 4pm I called the store and the fine gentleman that answered was very polite and told me my wallet was there safe. I drove the 10 minutes to the store and they gave me my wallet back. The two gentlemen told me they are not supposed to accept tips and didn't. All my money and cards where there. They got now a client for life

The quality of food at Firehouse Subs is far superior to other restaurants such as Subway and Mr. Sub. I've visited this location twice now and have enjoyed my meal both times. The employees are friendly and polite, the dining area is clean and spacious, and the menu is extensive. However, I am surprised by how long it takes staff to make each order. If you're in a rush, or on your lunch break, this might not be the most convenient choice of restaurant.

They are alright, I don't think they had the same quality that they had before covid, but that's my opinion. The brisket sub was a little heavy.

Delicious subs, soft bread, fantastic atmosphere. My first time at Firehouse Subs and I will say it is some of the tastiest corned beef that I have had the opportunity to enjoy. The flavours were fresh and crisp my only complaint was that the pickle served on the side was warm and not crunchy like a proper dill should be.