Red Robin Gourmet Burgers And Brews

My wife I popped in here for a burger 2 weeks ago, we were super happy with the meal. As with many restaurants, they were shorthanded so we were told that the wait was 30 minutes, (7pm on a weeknight), but we got seated in a nice booth after about 20 minutes of wait time. We noticed many un-bussed tables, which verified to me that they were indeed short staffed. The manager was seen cleaning them off resetting them, God bless her. Our server was bright, cheery, fast. I cant remember her name, (but she looked a lot like Ruth Langmore from Ozark, lol). I had an Arnold Palmer, my wife had water with lemon. She ordered the Blue Cheese Burger medium, I had the Swiss Mushroom Burger. We ordered zucchini sticks, steak fries. The fried foods were good, not great. They didn't taste like they were straight out of the fryer. All I can say about the burgers is that Red Robin knows how to make a great hamburger! My mushroom swiss burger was perfect! sauteed flavorful mushrooms complimented with melted high quality swiss cheese, not some cheap ****. The bun was warm, toasted, soft. Patty was done to a nice pink color, just how I love it. The BC burger was awesome as well. My wife devoured it. The lettuce, tomatoes, onions, pickles were fresh crisp. Our service team rocked throughout the whole meal. We found the prices to be reasonable also. We shall return!!

Went to this Red Robin location on February 4. Was seated immediately. Order was taken and I waited. Took a while for my iced tea to arrive. No sweetener was given. Had to ask for it. Took a while for that to come. Ordered the Black and Bleu burger. Came out hot. Unfortunately the salt grinder's lid was not properly in place, came off, and my entire meal was now covered in salt. One of the employees, Tina, apologized and made sure that a new burger would be made. Burger arrived along with another apology from Tina. Tina was one of the friendliest, efficient and nicest people I dealt with. She is an asset. Her customer skills are amazing. She deserves a raise and/or a promotion. If it weren't for Tina the entire meal would have been ruined. Kudos to her.

We decided on Red Robin for one of our sons birthday celebrations. He loves the bottomless fries and sides. Our server Casey was amazing! She was very attentive and answered all our questions about the menu. For our sons birthday she gave him and his brothers complimentary sundaes and sang to him it was super sweet. She was on top of our drink and food refills we never had to look for her. She was kind to our whole table and made sure we had everything we needed. We will definitely be back to see her again!

Came here had a free birthday coupon for free burger, ordered the scorpion burger it was pretty darn spicy! The offer bottomless fries as well... sad they no longer do a happy hour. Will come back in the future.

Absolutely love red robin, its my favorite restaurant. But this red robin on 7860 W Tropical Pkwy, Las Vegas, NV 89149. Longest wait I 've experienced at this establishment. They said less than 30 mins and we had been waiting 2 hours before we decided to leave. By the time we got home we finally got the message that our table was ready. (at that point 3 hours) Overall I did not appreciate the staff saying that we would only have to wait 5 more minutes every time we asked for an update, it felt dismissive. I would forever suggest the Henderson location on the opposite side of the city. It would get you home faster even with a 30 minute drice across town to get there.