Firehouse Subs - London

Food was below par and service was not attentive. Seemed more interested in listening to his co-worker than us. Guess thats why our subs weren't made correctly. Won't be returning to this location.

Paid $38 for 2 small subs and 2 fountain pops. Started to feel sick halfway through my sandwich. Still feeling sick 24 hours later. The pop machine was empty and put of 90% of the flavors. We should have been notified when ordering. The employee did nothing been my husband told her. I will be reporting this location to head office. I am sick and tired on spending top dollar on subpar food. This location is awful. I will also be reporting this to the health unit. I do not appreciate being made sick ?

Good location, subs are nice and tidy also filling. Staff is friendly. Firehouse subs are a little on the expensive side.

Im always disappointed in the wait times so I talked to the employee there and they told me the owners demand less than 10% labor costs which is absolutely ridiculous. They went on to say that the actual food cost of sandwiches is 2 to 4 dollars and the owners personally pocket 10 or more dollars of EACH sandwich. They also showed me some VERY abusive emails from a man name Phill (the owner) and it was disgusting the way this man speaks to people and late emails suggesting he has quiet a drinking problem. Stop supporting greedy people who treat there workers poorly and profit so disgustingly.

Hands down best semi franchised sub spot in town. little bit pricey but expect sizeable portions and quality ingredients and selection.