Waterloo - Louisville

We love Waterloo’s food. It never disappointments when dining in. We ordered food to go for the third time, and will never do it again. There seems to be no quality control on to go orders. Food portions are different than dining in. Items have been missing or it doesn’t taste the same because ingredients are lacking that ordinarily have plenty enough to make it a bowl, or an entree. My salad arrived already mixed with dressing and so much that it was entirely soggy and not edible. The bowl had rice and chicken only, the guacamole on the side was old and had the seed from the top of an avocado mixed in it. The pork street tacos tasted like someone poured mezcal tequila in them and not the same smoke they usually have. That combined with the regular tendon/gristle that is ordinarily in the pork, I ate one taco of all the food ordered. My partner had to eat something else bc the bowl was sparse and missing ingredients. I won’t order food to go any longer.

Great ambience, outstanding food, went first time just recently and will be back with friends.

We had a private event on the top floor and the food, drinks and service were fabulous! The space is great for celebrating with friends and family. All of the Waterloo crew were extremely attentive to our needs. It couldn’t have gone more smoothly!

I worked here years ago it's the same it's always been

Update: 3 stars were generous. Eat is good, they are in the rule out most of the things I find. wait they, the staff is great. the hostes are unfortunately not. we were here twice both paints I have made very reasonable accusations just to the hostess efficacious illuminate me in thinking I have made something wrong. the first time I told them there were three of us, but the third would be something behind us. instead of letting us wait, they were sitting on us for a table. When I then pulled an additional chair for our third, they came by and slashed me, even after I remembered them, I told them that there were three of us. this took so long until we closed the kitchen (we arrived at 19:30 clock) for the second time I parked and saw the people on the roof. When we came in, I asked if the roof was heated and the host looked at and told me that was closed. I said, "Oh, there are people up there." and they said, "Can they be full" and just slip us and sit on an inside table. then they continued to drive there with other guests. it's not a private function up there, not sure what we've done to insult the hostess, but I'm pretty about it. it is not worth feeling so funny all night.