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Contribuir a la retroalimentaciónCame into the crown and anker for a spot of food as we were waiting for our train home. I ordered 3 small plates as we’ve had them previously in another Joseph Holt pub. It seemed to take a while for a few small plates to come from the kitchen as we waited almost 25 minutes and the rest of the pub was quiet. Once the food arrived all I can say was the food looked bang average. The garlic mushrooms were bland and white.. you eat with your eyes and this was off putting to say the least. And the pork belly was drenched in oil! Hiding it under garnish doesn’t discard the fact that it’s there drowning in oil. The rest of the small dishes we had were adequate. There was no member of staff coming over and seeing if everything was ok with our food because if there was I would have told them how bad the food actually was. Staff walking around the bar eating food in plain sight. Over all a bad experience and will never be returning again.
Booked and paid for a room at this place through booking.com for a night 6th october, received a messagexon 4th asking what time we would be arriving as check in closes at 7pm. I replied that we would be there around 4pm. We arrived at the property at 4.30 only to find it was a building site and clearly had been for some time. It was all locked up and in darkness, there was no contact details available to find out what was going on. We were left stranded with nowhere to stay for the night. Finally found a room somewhere else but was further out of the city centre and was almost double the cost. Im not sure who was at fault, the manager or booking.com but our weekend was totally ruined. Very disappointing
Popped in for a couple of pints pre-match as was in town for the football. Great range of beer with several cask ales on the hand pumps that were in great condition. Friendly and knowledgeable staff behind the bar. Well worth a visit.
I booked 2 nights accommodation for Sept 23rd to 24th, receiving confirmation on May 1st. Two weeks prior to the trip I received a notification of cancellation from Booking.com, stating that the Crown Anchor had cancelled, siting overbooking as a reason. I tried to get any explanation from the business, and was promised answers return emails/calls, but none came. Booking.com were very apologetic, and did find me an alternative, albeit £10 more and nearly 3 miles further away. There was nothing available closer in at a similar price, due to the lateness of the cancellation. I find this treatment from the Crown Anchor absolutely appalling. They have not even offered an explanation, nor an offer of compensation for my inconvenience.
After having a filling breakfast, we didn't feel hungry until 4 o'clock. Knowing that the Crown and Anchor stopped serving food at 4.30, we quickly went in around 4 o'clock after our sightseeing. We both decided to order the gammon, and didn't have to wait long for our meal. We really enjoyed the food and found the staff to be friendly.