Swiss Chalet - Markham

Awful service from the server at lunch today and all other days we come to this place. Asked for extra sauce as it got cold and they refused to offer a replacement. Asked for the manager, and Basa the manager, told us we cannot be pleased. Several other customers got their orders messed up too at the same time. NEVER RETURNING TO THIS DUMP AGAIN. Very bad disrespectful and slow service. Please go to McCowan and Hwy 7 at Markville Mall if you want a great hassle free experience. Spend your money somewhere else. These people are rude. Server and manager are consistently rude need serious customer service training.

Server Anna was amazing and food is good n sitting area can improve but overall great affordable place!

As usual, we had a wonderful dining experience! We sampled three different dishes from the Festive Specials menu and they were all delicious.

We were a party of 5 that came in at around 430 yesterday. Three of us ordered festive specials, but none of us got the scratch cards or chocolate that comes with the meal, and we’re told they were not available. But we still were expected to pay festive special prices! Absolute scam and terrible experience, it makes you wonder where else this location is cutting corners.

Ordered take out on weekends. Chicken, fries, soup, salad, desert. Chicken good, tasty. Fries I wouldn't offered it to enemy. Low quality and poorly cooked. Soup OK, nothing special. Salad tiny portion. Desert seems to be on a cheap side quality wise (something you get pre packaged from low cost food vendors) We rarely going to Swiss Chalet and it was mostly due to our old, retired, friend preference to order food from there. I remember good old days that portions were bigger and food was better quality. I heard that in many places food quality depend on franchise owners. May be were we unlucky, but I won't give it a second chance.