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Contribuir a la retroalimentaciónSo disappointed! Last time I was here it was great. This time everything was small portions for a family-style restaurant. It was not worth the price.
It was a horrible experience today. After we got seated, another couple was seated after us. Water was dropped off at their table first then the server asked us if we want anything to drink. There were two ladies that got seated after them too. We ordered our food. Server came out to drop off one item; no sidedishes. A few minutes later, he went to the other table with the ladies to drop off their food and then came back to our table to drop off our other dish even thought we order before them. The whole time, none of the servers came to check on us to see whether or not our food is good or if everything was okay. We see them going to other tables to check on them and see if they want any boxes or anything else. The only time they came back was to drop off plate and the check. It was a very disappointing experience and will never return because they didn’t not have any type of service at all. Is it because we didn’t order enough food for them to make more tip? Is that why they don’t even bother to check on us or give us service?
Best Korean food in TC! They have cold noodle for summer time
The food was excellent and the service was great. Will definitely come back.
Very disappointed in the poor customer service my party and I received. This is not our first time here and it may be the last. We waited an hour for our food to arrive. We were very patient, as we could see they were busy. Unfortunately after our food arrived, we did not receive any plates. It took them approx. ten mins to acknowledge us when we kept waving them down for assistance. Even after receiving our plates, they did not come back to ask us if we needed anything, how the food was, etc… (things they’ve done before when we’ve been here). We saw servers coming back and forth, assisting other tables around us. After multiple attempts to wave them down when we ran low/out of our water, it took them FOREVER to even come. It felt intentional that they were ignoring us, which may have not been the case but when you have multiple people from the same party wave you down… it is annoying to say the least. We were asking for bare minimum. Plates for our food, water refills and more napkins… During our dinner, we noticed other parties arrive and they turned them away. I’m not sure what that was about because shortly after turning away two parties, they sat the next one down. All in all, food was amazing but the poor customer service does not make up for it.