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Contribuir a la retroalimentaciónThe place is great for a reboot, the lack of communication does the trick Wonderful views, the complex in general, but there is one but . The service does not meet the declared level! Waiters, service personnel of rooms, hotel, territory are good people, they simply do not know HOW it should be in complexes of this level. In fact, the territory, the condition of the rooms, and the restaurant require an appropriate level of service and maintenance, because there is everything there to ensure that the guests ' rest is at the highest level. The service is missing. And one gets the impression that it is not because the people who work there do not want to ensure it, they simply do not KNOW how to do it, they do not know how it should be. I did not want to offend anyone at all, but I had to pay attention to elementary things. I hope there will be a person who will be able to correct all the processes and ensure the development of the complex, because the place is really wonderful and worth attention. Rooms: 4 Service: 1 Location: 3 Hotel highlights: Quiet
A very bright town, and a good place to relax! Everything is incredibly wonderful! I was impressed by the hospitality and service of the employees of this complex. We are sincerely grateful to the hostess of Tsarska Dolyna , Mrs. Nataliya, for her care for the rest of the citizens. What has such a wonderful, sincere and friendly staff with whom I had the opportunity to communicate. These are Mr. Mykhailo and Vitaliy, who treated their clients professionally and kindly. And also Ms. Andriana, who was always very sincere and friendly. During the conversation, she was able to provide complete information about this complex. Also, sincerely grateful, to all the cooks for their delicious dishes. To the cleaners, for the constant cleanliness of the rooms. To the landscaping workers, for the maintenance of the pool, the cisterns are always in excellent shape. A low bow to you all! Thank you very much! We hope that we will visit you again next year. See you meetings! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view
Everything is cool! Liked it a lot! Great place to relax! Although the road is bad (terrible potholes), it's worth it! Great, friendly staff! Sincere and friendly owner of the complex! Delicious cuisine (liked everything), affordable prices! We will definitely come again! A place you want to return to! Rooms: 5 Service: 5 Location: 5
For the first time, they encountered such an attitude, deception and thirst for profit. How was everything. Booked through booking for two nights, after a while the hotel employee called, asked to cancel the reservation, assuring that it would be cheaper. We accepted it, believed it. We were reset the number of a private card to which we were asked to reset almost the entire amount (as we thought in two nights). Arriving at the place, it turned out that it was not even the price for one night, although the booking was two days in advance. But the hotel administrator did not provide adequate arguments. We asked for a refund, because we did not expect such a price. Honestly, they were shocked. But they did not return a single hryvnia to us. The owner of the complex didn't even try to figure it out. And she just brazenly appropriated the funds. Be careful. Service: 1 Location: 1
A wonderful place with beautiful views. Polite staff. Everyone was satisfied Very beautiful complex. We recommend Rooms: Luxurious rooms with wonderful views Food drinks: Beige delicious kitchen Rooms: 5 Service: 4 Location: 5 Hotel highlights: Luxury, Great view, Quiet, Kid-friendly