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Contribuir a la retroalimentaciónMy husband and I loved to eat at Copper Barrel Brew Haus to the point we were regulars. We loved them so much we wanted them to cater our wedding. We agreed to $1868 for 130 people and ended up with 75-85 guests. We ordered meat, green beans, slaw, and rolls along with water and sweet tea. Based on phone calls and common sense the leftover food we paid for should have remained with us. We provided Kathleen with the venue information so she could discuss the location and set up a game plan. The day of the wedding, they showed up very late, missing slaw, rolls, and water. My Mother-In-Law saw them packing up the food after everyone had 1 plate and when asked about leftovers, she was told that we paid per plate, which is not accurate. Multiple emails were sent to Kathleen and went unanswered. I finally got her on the phone and said they were not contractually obligated to leave leftovers even though the food was paid for. We asked for a refund of $500 and was told that was too much money to refund. After additional emails over multiple weeks, I finally got a text from Kathleen stating CEO George would contact me and he never has. I asked for his information and still no response. This whole situation left a sour taste in my mouth with the unprofessional manner and negligence. I strongly recommend you stay away from this place.
Great food and extraordinarily good service. A great lunch experience. Will definitely return soon.
Both pork and brisket were delicious and very tender. Good assortment of sauces. Fries were hot, crispy, and seasoned to perfection. Service was excellent and food came out quickly. Beer and wine were both good. Atmosphere was rustic and pleasant. We enjoyed it so much we decided to get a pound of brisket to go! Prices were very reasonable.
I had ribs, very good. Wife brisket sandwhich delicous. Service great. 4.5
I had the Brisket sandwich and my wife had the brisket plate, both were excellent.