Streit's Matzos - Orangeburg

I bought 3 cans of macaroons, and I was very disappointed to find that the PACKAGING is deceptive. I was purchasing these macaroons to use in a recipe which called for 10-12 macaroons. The packaging says 10 servings of 2 macaroons each, so I was expecting around 20 of them in each can. Instead the first can had 13, and then the 2nd can had 14. So I called STREITS customer service to let them know how off the count was. Instead of being apologetic, the customer service rep. had all kind of excuses like We sell by weight, not by the piece or contents settle or we don't make the, we just distribute them Finally he admitted they were aware of the issue, and said they would be creating new labels in the future To me, what would have left a better taste in my mouth would have been to thank me for taking the time to notify them and at least send me a coupon for a free can (worth $3.50). That's what good customer service would do. So instead I will tell the world and they will get a poor review from me.

I just want to say that I really enjoy eating your Whole Wheat no salt Matzo. They are delicious! Even though I am not Jewish, I really love the fact that I can find a delicious whole wheat Matzo that has no salt and is fully Kosher with no added bad ingredients. It is really great to see an old company as yourself still making great products during this pandemic harsh time. I wish the best for your company and blessings for doing the work of the one true G-d of Israel. The G-d of Abraham Isaac and Jacob.

We bought Streits potato kugel mix and to our surprise there was no baking pan in the box. At first we thought it was only in the package we bought so we bought 2 more packages and still no pan. It say in the directions that the pan was included. We emailed Streit’s. Never reta reply. What’s going on with you guys? It’s not nice to cheat your customers. At least omit your errors. Don’t expect to hear from you but here’s my email address anyway [email protected]

Their product is good but not quite at the level of Manischevitz. Part of an order arrived smashed. It did take some time to hear back from them, but when they reached out they willingly issued a refund.

The customer service was very poor. I was promised a refund that never came.