Panda Express - Pacifica

I came in here yesterday and was helped fairly quickly, Calin was creating my meal for me and upon requesting my choices of sides he was very helpful and happy to do so. Thank you Panda Of Pacifica. Clean and fast pace but still friendly and personable!

Super slow service and our food sat for 20 mins before they actually told us it was ready. They seemed really disorganized and felt sick after eating. I normally love panda but this one is a lil rough lol

This personal need training on customer service the service its bad experience the portions on the food loocks like the inflation hits the servings not the prices its mot worth buy here.

I came in and bought 3 plates. I was told that I had to wait 10 min for the fried rice and chow mein. Once the fried rice came out, it looked so nasty and moist, I brought it up to employee and he said they put too much water in it but continues serving other customers the same rice. Then he puts me 3 peices of orange chicken as my side, I also told him that a side holds a lot more chicken, he then goes puts tape over the box and you can see the tape in the pic. And all the other food was cold and seemed to be old and should’ve been thrown away and remade NOT SERVED TO CUSTOMERS. I come to panda at least 3-4 times a week in San Jose, and I never thought I would experience this at another location.

Panda Express is always good. The portions are pretty good and you always get a free entree with a survey receipt code. Not very many places offer that. The staff are courteous, friendly, and very respectful. The food selection is pretty good, they have a variety of chicken dishes, meat dishes, seafood dishes, and vegan dishes. You can pick and choose as you please. You can buy a la carte or you can get different items as a plate. The choice is yours.