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Contribuir a la retroalimentaciónI had an awful experiece with my family. The service provided was very amateur. Had to constantly remind the waiter about the orders. They are very very slow in getting out food. One of the starters was served with the main course as they had forgotten about it. Out of a group of 14 people, 10 received their orders and the remaining 4 had to constantly remind the waiters for food, finally when the remaining 4 persons received their order the rest of the family member had already eaten! We couldnt even dine properly.
Had a terrible experience at the Rose Belle outlet . 1. Waiters ignore you as they were too busy gossiping in a group. Had to leave the table multiples time to ask for another drink or the serving as there was no one to assess us . 2. The food was not worth it and even had the inconvenience such as itchy tongue and throat after the consumption of their product . 3. Take too much to serve the food even when i had a reservation, i had to wait about 45 min to get the main dishes that i ordered and when i asked why they told me that the chef was on a 30 minutes break even though they just opened. I personally would not recommend it to anyone due to it’s unsatisfactory service .
For starters, we ordered crispy beef which was delicious. Juicy, tender and crispy. Main course: fried rice and sweet and sour chicken. The fried rice was very good but the sweet and sour chicken was awful. We could only taste cinnamon. Atmosphere is nice. Private. Clean. Service isn't good. They are slow and we had to look in their direction several times for them to bring our food despite the cook having already prepped it and kept it a long time ago. They didn't even give us a plate when they gave us our starter. We had to call them again and again to give us a plate/silverware etc. Overall: food 4/5. Atmosphere 4/5. Service 1/5
I specifically asked what cut of beef was used in their sizzling beef dish … waitress went to ask and came back to affirm it was fillet. What was served was not filler and was not edible. A member of my party ordered a sirloin steak medium rare to medium … it was grossly overdone and inedible. The crab soup was good and the sizzling chicken was good. They did not charge for the bad food… but my dinner was ruined.
There were a birthday event where most of the restaurant space was used. There were around 4 tables for entering customers. I find it disrespectful to allow entering customers to dine in at the same moment of an event. The restaurant should have been fully given to them because it was so noisy inside that i did not enjoy anything, from the atmosphere to the food. I couldn't even communicate with other persons sitting at the table. And service was slow too which is understandable. Parking was full and we had to park in the premises of Super U. Inconsiderate owners..