Starbucks - Redwood City

This is the independent position, not the position within safeway.

This is the independent position, not the position within safeway next door.

Their staff are all very friendly. The drinks are always freshing. they remember my name...well, i am there every day.. Lol

I would like to lodge a complaint. I requested an iced soy latte because I am unable to consume dairy. I specifically asked the staff member if the milk used was soy milk, and he confirmed that it was. However, I later discovered that this was not the case. It is important for restaurants to clearly indicate to customers when they offer soy milk as an alternative. I am disappointed and will not be returning to this establishment.

It's Starbucks, inside a Safeway.