Cafeteria Herberia - RUBIERA

Ok Food: 3 Service: 3 Atmosphere: 3

Food: 4 Service: 4 Atmosphere: 4

HAIR IN THE HAIR？ IT 'S VERY NORMAL IN THIS BAR！ I bought a croissant and a latte to take away. When I had almost finished eating this croissant I suddenly felt that something was wrong, as if there was a hair stuck in my throat I vomited it, it turned out it was a HAIR! Yes, you understood correctly, it 's a HAIR! What makes me even more disgusting is that I almost swallowed this unknown HAIR！ I immediately returned to this BAR with the CROISSANT and was greeted by a very kind girl. In order not to disturb the other guests, I told her in a low voice that I had FOUND A HAIR inside（showing it）. She was obviously taken by surprise , she called the gentleman who served me the CROISSANT earlier and replied with disdain: It 's normal! . At that moment I was very confused and left speechless. I immediately said that this should not be a “normal” situation. and the gentleman asks me: how can you be sure you didn 't bring it in while you were eating? I pointed out that the hair was caught between the berries and the bread. The girl who welcomed me first also confirmed it.（it is a short HAIR of about 5CM-10CM） He asked me again, “So how do I know there is HAIR?” and he responded again with the attitude of sw if a hair inside is normal . The nausea overcame everything! At the same time, he was about to grab a random croissant to send me away I took a step back, telling him that I won 't take it, because it really disgusts me and makes me vomit. I said that there was no need to refill it and that he could simply refund the croissants I had paid for and that 's it.（because there are other customers in the bar，I didn 't want to argue with such an unreasonable person，that doesn 't mean I agree with what he said and his behavior） THE LORD generously: in fact I will refund you TWO EUROS! Since I was in a hurry, I didn 't want to bother myself too much, so I took the few cents that he generously gave me extra and left. I 'm not a person who likes to give bad reviews. But today I 'm really disappointed, I can understand that there isn 't much competition in the bars in Rubiera, but that doesn 't mean that a restaurateur can do as he pleases and not respect the most basic hygiene of catering. It 's normal to find a HAIR in your CROSSPIECE in this BAR ! I even feel nauseous and want to vomit now! HYGIENE, QUALITY and PROFESSIONALISM of the staff must be IMPROVED！！！！ It 's not the first time I 've come for breakfast, but it will be the last. 1 STAR AND EVEN TOO MUCH！

If you pass in front of us, speed up! Non-existent service and total chaos Food: 3 Service: 1 Atmosphere: 1

Not bad, also open at night so perfect. But they don't have ATMs, and come on it's 2023 Food: 4 Service: 2 Atmosphere: 4