Cold Stone Creamery - San Ramon

Was there at this store at 9:30 pm (closing hours is 10pm with our kids. They were closed !. Kids were very disappointed.

They only allowed us to have two samples which is weird bc they never have a limit, no one was even behind us we had so much time. when we ate it and the waffle cone was super stale which was disappointing because i love waffle cones. the ice cream scoop was small. I also wanted twix in my ice cream and they only took one twix and barely mixed it. there was just one chunk of twix to eat. they did the same for the rest of my family

Best place for ice cream and ice cream cake in San Ramon. Convenient and enough sitting space outside. It's kind of a go to place for little ones for sweet treats ..

The two guys working at around 6:30 Sunday evening need to smile. Sucks you had to work on Sunday but please don’t take it out on the customers.

Rude workers. Two women who helped us acted like it was a big deal when we wanted the Kirby desert in the actual Kirby cup! More of a sigh about having to do it rather than a smile. Very unfortunate to see from a coldstone store where other stores have been great.