The Brasserie Restaurant Bar

I took my 89 year old mother out for Christmas dinner at The Brasserie. How far the Hyatt has fallen! The staff apparently thought they were at a party they bantered loudly back forth with one another, completely oblivious to the diners. The kitchen is open the chefs were loudly talking about football with one another the wait staff. No one seemed to have any awareness of the dinner guests or how they might be experiencing the behavior of the staff. There were no holiday decorations the room was very depressing. Rather than any holiday music or appropriate dinner fare, they had lite rock and roll playing a bit too loud. Their only concession to Christmas was red green napkins. The service was horrible! I ordered a glass of wine and took almost 20 minutes for the waitress to finally bring it. They put down an appetizer but never told us what it was. It turned out to be dry pork on a stale crouton with other things that we could not identify, either visually because they were so wilted, or by taste as there was none. One of the early dishes was a lobster bisque, which was served with a teaspoon instead of a soup spoon, making it difficult to eat without spilling. It tasted like industrial soup something that is made in an industrial kitchen somewhere else and trucked in. The entree we chose was prime rib. However, they must have run out of cooked meat sometime before we arrived, so they served us slabs that were somewhat cooked on the edge, but most of the meat was so raw it was inedible. They served dessert while the dinner dishes were still on the table. We had asked to take the meat home so we could cook it) they responded by dropping plastic containers on the table so we could pack it ourselves. I didn 't realize the Hyatt had fallen so far! What an absolutely horrible dinner even worse service. It was so bad, it was funny. I recommend you stay as far away from this restaurant this hotel chain) as possible. Caveat emptor!

This restaurant used to be wonderful. The menu was very disappointing; it did not resemble the one online what-so-ever. The service was fairly slow even though there were very few customers. The server was very nice and professional.

We tried the ahi, the baby kale salad, and the hummus. The ahi was best.

I went here for my birthday. It was a week night and the bar was very filled due to people watching the world series. The restaurant was basically empty. I had a nice salad and salmon. Apparently the menu had been changed so they asked for some feedback, I did tell them that the serving of quinoa was too large. Hard to finish the whole serving. My husband had the cioppino and thinks maybe the fish was a little old. But he did not say anything. I think it is a good place, maybe just not that fancy for a special celebration

Denny's is better. Not not by much. How can Hyatt allow its name to be associated with such a dining disaster? Doesn't Hyatt want more for its brand than this?