Courtyard By Marriott Saratoga Springs

This hotel needs to pays its staff more so they can smile more. They look strained. The rooms are okay. They need to provide complimentary coffee and tea in the main lobby so it is accessible 24 hours. For the rooms, the mattress is so hard. It feels like I am sleeping on a cardboard mattress. Our towel had a knot of hair. Our bedspread was not spread properly. It is a solid 3.5 stars, but I am giving it 4 stars, so the hotel can improve.

Excellent hotel with outstanding staff. Very accommodating and polite. Hotel is located within 15 minute walk to town. Staff Jared, Jan and Makyla were all outstanding making my stay enjoyable. Been here before and will visit again. Thanks for the great service and stay

We stayed here in May to attend a wedding. It was a great location as we were able to walk downtown. On Saturday we walked to the Farmer's Market got lunch there. Also the Olde Bryan Inn is close by for lunch or dinner. Our king room had a refrigerator, microwave a safe. The bed was very comfortable. Even though the hotel was full the weekend we were there due to a college graduation, it was a nice, quiet place . The rooms here are serviced every 2 days. I was surprised that the bed was not made on the day the cleaning staff came in. I had left only a magazine on the bed was told by the front desk that if there is anything left on the bed, the bed will not be done. This Marriott has a pool hot tub and a bistro where you can get meals. There was no charge for parking. I would stay here again.

Very clean room and the beds were very comfortable with great pillows and the front desk staff were very accommodating and housekeeping was awesome and I would really recommend this hotel because it is also in a very good location

In town for a youth soccer event. Our room was in a very quiet wing of the property. Beautiful wedding party was super friendly and immaculately dressed in West African attire. I must say the Dean the bar is a great asset to the property. His recommendations were spot on. Appreciated his knowledge of the Kentucky Derby. Amazing experience!!!