Counter Culture Frozen Yogurt

Great customer service as always from Counter Culture! Staff was very friendly and recommended great options on what to eat! Pecan parfait was AMAZING with fresh strawberries and smooth yogurt.

RACIST!!! The cashier did not even want to attend my husband and I. Right off the bat she had an attitude and when I tried to ask questions about the menu she raised her voice more and more! They deserve 0 stars!!!

I was ordering my Humphrey and was not asked what fruit I wanted. The girl just put what she wanted too. Then I told them I had a military and police ID for my discount. Again I was completely ignored. While I enjoy going to this store I would rather be treated with respect. Thanks

I'm never coming back. READ YOUR RECEIPT! Didn't honor the discount, wrong order, and order partially filled. Today, Monday around 4:45pm, They just had a shift change and the African lady had a sweet smile but her service was very disappointing. I ordered two plain 32oz quarts and two plain medium yogurt. As soon as I paid, I mentioned the happy hour discount for half off the second order humrey yogurt. She indicated it was too late since I already paid it's only for the humfrey. On my receipt, she charged me two humfreys! She then asked me if she can do my order according to the receipt. No, because it didn't even calculate the discount. I just asked for the credit difference. When I got home, one of the quart ice cream was 80% filled, that's at least a cup missing. Maybe it was a mistake but I'm left speechless. Very sad that I won't be coming back. Tea Mochi would be a tastier treat.

Poor service. Girl behind counter dropped a cup on the floor, then picked it up and gave it to the customer in front of me. After she paid, they informed her the fountain drink station had no ice. I ordered a humphrey yogart and was left waiting for 20 minutes. Then four customers ordered after me. The fourth one ordered a humphrey and the lady behind the counter made it for her right then. Will never come to this location again. Also called and spoke with the owner, who said the girl never acted like that before, so she’s not worried about it. So nothing will be done.