Jimmy John's - Sierra Vista

I have been to this location multiple times now. They always do a great job getting through long lines. But typically you can expect in and out service. Vegetable, meats, and toppings have always been fresh. And of course the service is friendly! I have never had any issues coming to this particular Jimmy John's. I would recommend it for a quick bite. They do have an outdoor patio, and a decent size dining room.

Good sandwiches, removing three stars because of the creepy vibe that my wife and I got. The employees had a phone taped to the glass window and we're recording with it. You'll see in the pic that I took. It's not at eye level, its down near the floor underneath the bar style bench, canted upwards. Gave me the feeling that they were trying to get skirt shots. When I tried grabbing the phone they replaced and retaped it.

I am disappointed that the restaurant no longer sells sprouts, but their new sliced wheat bread more than made up for it. It would be even better if their chips did not contain dairy. I do not understand the appeal of salt and vinegar chips. Even Lay's has not been able to explain it to me.

The sandwiches at this Jimmy John's are just like any other location, but the employees here are incredibly irritating, making it difficult to enjoy your meal. Every visit is disappointing due to their rudeness, and if you need to make changes to your order, they often make mistakes that require a return trip to fix. Shlotzskies, located nearby, offers much better service in comparison.

I have ordered several times from here and no problems. But the one time they screwed up my order and sent me a sub without any meat. So I called and let them know my kids sub was not what I ordered and they refused to fix the problem and offer a new sub and they also refused to refund the money for the sub they messed up on. Basically super bad customer service and in the end they will not fix their mistakes and will make you pay for something you never ordered but will happily take more money from you to replace what you already paid for. Terrible customer service. I will not order from this store again nor would I recommend.