Texas Roadhouse - Snellville

Food was great, but service not so much, waited forever for our food. 8/10

Margarita Mondays are the best $5 regular $1 for flavor

Fish was shriveled, and my mashed potatoes was not loaded and corn in there. The chicken that my daughter had was very tiny. The whole order was horrible and not only to mention when we walk in the door to pick up the order. The young lady was very rude and said you have to go around back to pick up your order but she could have been more nice with a better attitude.

Had a pleasant experience. Our server was amazing. The food was hit or miss. I loved the steak, but the sides were not up to par. Mac and cheese tasted like krafts mac..the mashed potatoes tasted like boxed mash. The snake bites werent that good either. Overall, it was good but would probably go to Longhorn or Outback next time

Absolutely horrible service tonight. I joined the “waitlist” at 5:50pm I specifically requested a party of 9 adults. We all arrived during the time we were “expected” to be seated some of arriving as early as 8pm. It is now 9:33pm and we have all decided to leave as we watched these two inexperienced hosts seat parties that took the space we needed to sit our party. Upon arrival they said 15 more minutes and another 3 encounters they continued to lie and say they were going to seat us soon. Only to seat smaller parties in the tables we needed. This restaurant is embodied by booths with only three tables that can be moved to seat our large party. They later stated that the tables were seperate servers and had to wait for people to get up so we can be seated with one server. After requesting the manager, I explained my experience in the hospitality and serving industry and I can understand the split of tables but also the priority of customer satisfaction and when it comes to split tables and having two servers work as a team to service their customers in a manner that is above and beyond. The manager asked politely one of the servers if she would be able to service us. The server unprofessional as she was loudly declined and said “no I’m not taking no large party!” “We are about to close” While we patiently waited over 1.5hrs now these servers and hosts had no intention in seating us especially with the fact they were closing soon. We left. We went to MILLERS ALE HOUSE. Arrive at 9:35pm and got our “large” party seated at 9:37pm with excellence and open arms. No wait. Ridiculous. These servers don’t want large party gratuities.