O'charley's Restaurant Bar

Ordered Fried pickles and 2 of the new Smashburger Combos. Fried pickles tasted like old or overused oil. Smashburger were not fresh. Tasted like frozen hamburger patties. Had a very rubbery texture and not crispy. Overpriced for the quality of the meal. We will not return.

Overall, underwhelming. Definitely suffering from shortage of staff. Bar service while waiting for table was unavailable. Service once seated was slow and not well organized. Food was ok, but nothing memorable. Their signature chicken strips were dry and overcooked. The ribs seemed to have been precooked and reheated. Restrooms definitely need a deep cleaning.

OFF my list! Have ordered the Southern Fried Chicken Salad many times in the past; both dining in and takeout. Always one of my favorite salads…until this week. Usually a large portion of mixed greens with sliced egg, tomatoes, etc. Fried chicken tender and moist. Was a good value; often more than I could eat. This last order, a carryout, was in a much smaller container, just over half filled with salad; minimal tiny bits of tomato, egg, bacon; mostly iceberg lettuce. Foil pouch with fried chicken took up rest of container and was smaller portion. Honey mustard dressing was so thinned down it had no taste at all; poured out like water. Had to use my own. One bun instead of two and priced $2 more. If they think customers aren’t noticing, they’re very wrong. So exactly $30 for two small carryout salads with tip…never again a customer. Terrible quality and value now! Better places to eat in area. Plus there was hardly anyone in the restaurant; bad sign.

Was able to get a seat right before the place started getting busy. Most tables were properly cleaned but the floor surrounding and underneath them could have been better especially after being noticed by a bus boy staff member. Other patrons besides myself noticed the same thing.

Our visit was very pleasant. We haven't been here in a very long time. I'm glad we gave it a try. Food was fresh and their rolls and honey butter are fantastic. Staff was friendly as well. The best part is, my entire family ate for less than the cost of ordering pizza at home. We plan on visiting more regularly.