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Contribuir a la retroalimentaciónHorrible place. They forgot our order, 10 minutes past the delivery time we called them to check where was our food. They had no idea our order existed and told us it would be an extra 30 minutes. We then asked them to cancel the order as we could not wait that long (after already waiting 40 minutes since the order was placed). They refused to cancel our order, after multiple requests. In the end, they hung up the phone on us. Pizza showed up 1h later, with a wrong order and missing items from the original. We will follow up.
I remember when Firezza opened in Battersea and it was great. Sadly it seems like so many places they have expanded too much and lost what made them good. Delivery pizza tonight was cold, slightly burnt, dry/hard and with the thinnest/smallest layer of toppings and £15. You could tell it had been cooked a long time before it got to me. A shame but seems time to find somewhere else that is still maintaining its quality standards.
The pizzas at this restaurant are incredible! I was so impressed. They were ready in just 15 minutes, cooked to perfection, and had plenty of toppings. I will definitely be ordering from here again. The BBQ chicken pizza in particular was a 10 out of 10!
The pizza here used to be great. Now the service is marginal and the pizza is poor. A wonder head office hasn’t done something. So disappointing.
This is my second time ordering from this restaurant and once again my order was over 1.5 hours late. I had to contact the delivery driver myself and when the pizza finally arrived, it was cold. I would not recommend ordering from here.