Shake Shack First National Building Downtown Detroit

In town for the Ashe show at the 9:30 Club (amazing concert by the way) Shake Shack is close to the Viceroy hotel and double cheeseburgers ???? sounded good. Strawberry ???? milkshake was perfect.

Pretty good SS location. But the cashier messed up my order. I asked for a chicken sandwich plain. They gave me a sandwich with mayo, lettuce and everything on it. Also, the wait time for the initial mess up took 45 minutes. This is with 12 people working in the kitchen and 4 customers. Strange how chick fil a can push 50+ customers every 20 mins but shake shake cant handle 4 people in 45 mins. Burger was dry and burned meat with an odd tasting spice that leaves a bad aftertaste. I think this is how shake shack makes burgers in NJ too. If management is reading this, Red Robin has the gold standard for absolute best burgers ever made. Juicy and flavorful with a delicious bun. Match RRs burgers and you will have a 5 star rating from me. Fries were good. Chicken sandwich was good, but not as good as cfa, popeyes or wendys. About equal with mcd's. Iced tea was good. Better than mcd's, but not as good as Red Robins raspberry tea. Prices are way too high especially for burned dry burgers. For less than this price i can get a much tastier meal at Red Robin, Burger King, or Boston Market. Our meal today came to more than $60 for 4 meals with 3 drinks. Restroom was nasty with wet pee on floor, used surgical gloves on floor, dried pee on toilet seat, dirty toilet paper on floor, dirty diaper paper left on changing table. But it was a lot cleaner than a public port-q-potty. Caution! If you eat in the outside dinning area using the back exit, the door will lock on you and trap you outside with the only way back inside will be through the front door. Also, if u eat in the outside dinning area, random pedestrians will walk through the seating area as a shortcut to walk around the block. This is dangerous since i saw 4 homeless panhandlers/drug addicts loitering in this area asking for money while people are sitting and eating. Not sure if there are theft crimes here, but probably safer to eat inside. Pros: Pretty good chicken sandwich Lots of seating inside Lots of emplo

I ordered a large vanilla milkshake 20 minutes ago and still nothing. At least 10-15 people sitting around waiting as well. It?s hard to imagine not being able to prioritize making a milkshake over full orders of food. People behind the counter could care less. The guy giving out the food is trying hard at least. Update, take a look at the picture to see the milkshake that I was handed after waiting 25 minutes.

My first Shake Shack experience. Ordered the double bacon cheeseburger. Was there pretty late when almost no one else was there. That being said, the service was friendly and fast. Don't know why people say this place is expensive, I found the menu to be relatively cost effective for the surrounding area. Saw another review about how greasy their food was. My burger was an absolute grease bomb and I absolutely LOVED IT! I can clearly see many Shake Shack runs in my near future.

Came down to visit DC the food here is awesome the people were just as pleasant as anyone on the planet. Make this destination in the next visit.