Kfc - Wenatchee

This restaurant is a fantastic spot to dine and has the best chicken in town.

I placed an order through Doordash and unfortunately, my extra side was missing from the bag. While this was not Doordash's fault, but rather the responsibility of the restaurant employees fulfilling the order, I believe that they should pay more attention to details in the future.

I ordered $100 worth of food for a gathering from KFC. For some reason I was charged twice. There was a glitch when I ordered and two of the exact orders were processed. When I picked it up they asked if I had two separate orders and I said no it was just the 1 order. They told me they couldn’t give me a refund even though I didn’t take the food home. Just my first order. I didn’t take both and I was still charged for both. A total of 2 100 dollar orders. I spoke to one of the male managers there and he said they couldn’t refund me because it was made online. He told me to contact the 1800 kfc number which I did. I spoke to an agent twice and they never sent me the confirmation email with the information saying that I was going to get a refund. Mind you I called twice. I reached out to the Wenatchee location once more and the manager said he would speak to the regional manager and nothing ever came from it. They never returned me my money and this incident happened in July. I have the information and numbers to prove that I spoke to a customer service agent. I am very disappointed with their customer service.

Ordered 8 chicken tenders and was charged$27I was alarmed and made sure they knew I was only wanting chicken. I thought they were scamming me so called the next day to talk to a manager. She basically told me they could charge whatever they wanted because they were independently owned. I requested a call from the owner...we shall see if he calls me back. Terrible theft

Great crispy hot chicken as usual. KFC always delivers! Even pet friendly to our baby Sploogorth Wiener dog Orka!