Basil Express Halal - Westbury

I bought fried calamari and fried rice with noodles. Clamato smell like ammonia and chewy. Just throw my whole food.

I have a question that why the restaurant person behaves so rude everytime. :(Is anyone face the same situation?

I first time tried them. I called them twice poor customer service. Then I ordered the food. Different items. The food taste and look horrible , I can not explain. No one at my home ate the food. I live an hour away from the food place. When I complained. She told me to bring back the food and get a refund. Seriously? We garbage the whole food. Such a horrible experience. We trusted them with the food instead of realizing the mistake she talked horrible. And refused to process the refund. I would never recommend this place which has no value for their customer. I don’t know how to add pictures otherwise you can just tell by the food look it’s not even worth seeing. They are not halal , they are just making customer fool.

Absolute disaster, I will never order from here again. I have recently ordered over $60 worth of food from here, and the sesame chicken wasn't even edible. It was hard and a complete waist. I ordered 8 chicken wings, and they cut four chicken wings in half and charged me for 8 wings. When I was told they would give me a replacement for the terrible sesame chicken, I decided to get a chicken and broccoli which I had to pay an additional $5. The worst customer service and the skimp on everything, don'twastet your time or money. If I could give them no star's I would.

Horrible! I was charged $35.75 for only ONE order of chicken and broccoli, and when I confronted the lady at the register she said, Well, that 's the price. LIES! On their website it doesn 't even say that chicken and broccoli is $35.75. I don 't recommend this place at all.