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Contribuir a la retroalimentaciónEating was good, well prepared and came out quite quickly. booths were comfortable. service friendly, but not excessively intrusive.
I was literally yelled by the manager kelly vanmeter because I had left my mask that was offered to me to go 4 steps to the bar. kelly went up and stared at one of my friends and called and created a scene about the disregard of his personal, no words were laid down to the personal only the mask and 4 steps walked. very unprofessional to go up to three customers, hit their hands on the table and start screaming over not taking a mask. I've never written a review, but that was ridiculous, I've never done that. the only reason we were was our server great,Justina.
Renee our waitress was on the spot. tell us about specials. we didn't want to eat, we just have a cocktail. but she changed our minds. great service!
I’d never been before last night and won’t be returning again. I’d really like to believe that the way I was treated was a reflection of how stressed the two bartenders/servers were because they were the only two for a mostly full bar, while making drinks for the whole restaurant. There should be enough staff that they can thrive instead of function, miserably. But I’ve worked customer service for ten years and I’ve been a server. I understand rolling your eyes at someone rude or demanding, but that was so unwarranted that I was actually shocked and left after that. Do better for your staff and your customers.
I’ve been coming to this establishment ever since it took over for Chilis. Bartenders have always been great in my experience. Food is tasty too. It only took one bad experience from a waitress to have me write a review. A friend and I showed up, maybe 8-10 ppl in the bar area. We chose a booth. Took this waitress 15 min to get us our drinks. Another 10 min to order food. Asked for another round of drinks, she denied my buddy out of the blue. Then, after she denied my buddy his drink, tells us they messed up on the food order.Tells him he can wait til the food comes to serve him another drink. 2 min later, food shows up WITH the appetizer. Asked for the manager, gives us this sob story and wanted us to comp us appetizer and desert next time we come in. Needless to say, we didn’t accept bc it wasn’t about the food. It was about the service. Waitress has no clue and has a tough road ahead of her in the food industry. Might I add, I promise you neither of us were rude. Calm demeanor, paid the bartender. Left the establishment. I’m still just puzzled.