Sean (sean-o-student9)

Covid has brought Bertucci's to a new low. Absolutely horrible experience! Dirty table when we were sat and when we asked to get it wiped, the busboy spilled oi... leer más Covid has brought Bertucci's to a new low. Absolutely horrible experience! Dirty table when we were sat and when we asked to get it wiped, the busboy spilled oil all over the seat. He tried to clean it with a dirty rag and just spread the oil around then blamed me to his manager). The super angry manager wouldn't let us change tables and expected me to sit in the oil which I did after I tried to clean it myself with napkins). We were missing table settings, they forgot to make half our meal a full pizza and salad), and never came back to the table for the rest of the meal. This was during a slow lunch shift with only a few tables occupied in the restaurant. I ended up having to go up to the counter to pay. It is sad that the bar is set so low right now, this was a pathetic dining experience.