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Contribuir a la retroalimentaciónThis was my first time to Chicago, and wanted to stay somewhere that wouldn?t break the bank. Freehand did not disappoint! I stayed in a female quad room. It was small yes, but not unmanageable. Since it?s an older building, I wasn?t expecting anythingextravagant. What really got me was the vibe. Everyone was super friendly: the staff, the other guests, the nice gal workingbehind the bar for brunch. When I came back from my event, the lounge in back was really hopping. I was pretty tired so I didn?tpartake, but it looked fun. Bed was comfy, my only complaint would be that the lamp in my pod didn?t work. I relied on my phoneflashlight. I feel I got a great deal money wise. If I find myself in Chicago again, I?ll definitely be staying here again.
For the given price it is a great option! Super cozy lounge. The rooms are also nice, however, not enough natural light. We had a small issue with an A/C but they immediately offered to give us at least a fan. The location is also superb.
Pretty nice place to stay. I love the cleaning service that is always efficient and kind. Also the reception attendance and the coffee bar was nice; breakfast is delicious and a good price. The only disappointing thing is that in the web site announce freebreakfast services included in sharing rooms what is not true; so if you are traveling with Low budget be prepared to have tobuy something for eat each day of your stay. Rooms was confortable and cozy
If you?re looking for a really big, spacious, room, these are probably not the rooms for you. However, if you?re looking for a hotel room with everything you need in it, this is great! The desk was great to work at, the Bluetooth speaker was nice, andeven though there was someone in the room right next to me, it was pretty quiet. Additionally, the staff were all very friendlyand helpful. I had to have someone come look at the AC in the first room I was in. He came to my room right away, looked at themachine, and we thought we had it up and running. It ended up needing more fixing than what could happen while I was in theroom, but the staff was super friendly and super helpful getting me settled into another room with working AC. I woulddefinitely stay here for work travel in the future. It?s a great location, reasonably priced, and the room was comfy. It waseverything needed for an enjoyable stay!
BLACK MOLD lined the shower. It was everywhere! When I talked to the front desk they made it seem like it was nothing, like it had happened before and had someone go clean it up but you could still see black spots. No bleach was used, we would have smeltit. The rooms are the smallest I?ve ever seen. The beds are tucked in a corner sideways so the other person in bed has to climbover the other. The mattress was the worst I?ve seen. Every time I moved the springs moved and poked me. I?m a side sleeper andmy hip touched the platform it was on. My hips were sore the next day. No box springs here. The elevator is what nightmares aremade of! There are so many rooms to this hotel that every time you use it you?d have to cram in there and it?s so small anddark. The staff was highly unfriendly. They acted like they just wanted to get through the high volume of people and hope no onewould complain. They seem very guarded. When we left they didn?t even ask how are stay was. Barely looked up from the computer.Oh and nothing else was done with the black mold. I can?t believe we paid $200 a night for black mold, barely there broken downmattress, no breakfast, cramped shower and no consideration for guests.