Subway - Lake Forest

Came on my lunch for a quick sandwich and soup but took half my lunch almost.. The employee pictured above definitely shouldn 't be working in customer service. Was very short and rude to customer in front of me and moving at the pace of a snail while doing it. Seemed very upset and bothered that she had to work. Was asking customers. When I asked for soup she said they ran out early and that she didn 't want to make more.

I think good customer service is incredibly important, and it can really make a difference in someone's day. From my experience, the young girl at Subway was friendly, attentive, and made sure to get my order exactly right. She was patient with me when I asked questions, and she seemed genuinely interested in making sure I had a good experience. Overall, I was really impressed with her customer service skills, and I think she's a great example of how a positive attitude and good communication can go a long way in making customers feel valued and appreciated.

The little girl who serves the sandwhiches is very rude i told her i don't eat brown lettuce and if she could get fresh lettuce she said just don't get the lettuce then , i said i want fresh lettuce she said well i don't think so ? how rude and uncalled , people come here fresh off work and have to deal with unnecessary nasty bad attitudes.

Went in yesterday to order 2 foot long sandwiches for my kids. I asked to use the restroom they told me I couldn't because it's not working. I asked them what do they do if they need to use the restroom. Crickets. How can you not have a working restroom?

They made my Sandwich wrong tgrough the app and wouldn't make it again. Absolutely horrible customer service.