Wendy's - Lima

This place was just pure chaos. Not sure if everyone was new or what. Orders were getting messed up left and right. The lobby wasn't very clean either. Maybe they should just stick to the drive thru until everyone is trained.

I go there wait 15 mins for a baconator fry and 4 pierce chicken nugget and the nuggets are rock solid and cold and the fries are cold. No cheese hardly and bacon just thrown on the top. I’m very displeased with this Wendy’s.

I generally don't leave negative reviews for fast food because I have worked fast food and I know how hard it can be. Today is the exception. Wendy's in Lima Ohio on elida road is just awful. I ordered from the app and showed up at 10:24. I wasn't paying attention that they were still serving breakfast. The lady at the register was irritated and told me to pull forward because they weren't serving lunch yet. I tried to reply nicely as I realized we were 6 minutes early for lunch We sat for 25 plus minutes. I knew it would be a while because they have to do a changeover and I wasn't upset until everything was wrong. Every Sandwich except for one was made wrong. The baked potato we ordered was wrong. They literally put fries in a baked potato container. I attached a picture. We didn't get our Frosty for my daughter. One baconator was supposed to be only meat and bacon. They put cheese on it. The next one was supposed to be no mayonnaise it had no condiments just cheese and meat. My daughters cheeseburger was only ketchup and it was missing the ketchup. And all of this to wait over 25 minutes. The french fries in the potato container really feels like they were being azzholes. They could have just told us they we're out or something. Go somewhere else.

I was given my salad with the lid OFF so it made a mess in my car. No salad dressing that was supposed to have come with my jalapeño popper salad. To add on, my fries were stale. I will not recommend this and am disappointed in the service.

I highly DO NOT recommend. Seats were all sticky not just my booth but everyone of them and they didn't have half the things (food and drink wise) that they offer. May have been an off day but don't see myself going back as I have heard of a lot of complaints before going. Just wanted to see for myself.