Taco Bell - Maineville

Not sure what changed here but it use to be terrible. This is now by far the best Taco Bell we've been too. We stop every Wednesday for a quick work lunch and the food is perfect, friendly staff, quick and they have clean restrooms. You guys are doing a great job! Nice to have somewhere in Maineville that checks the boxes.

Ridiculous. I ordered 2 chipotle melts and they gave me no more than 2 pieces of chicken in each wrap. This is absolutely unacceptable. All I received was a piece of cheese tortilla with cause ... we got our food in less than 1 minute so I know it was slapped together carelessly. Won't be

Norma's atmosphere is what you'd expect from Toca Bowl in Maineville, Ohio. The establishment is clean, and the management is outstanding. Although our order was completely messed up, Kelsie ensured that we were well taken care of when I returned home. Everyone here is polite and greets you with a smile. It's also conveniently located near shopping options like Kohl's, Target, TJ Maxx, and Kroger.

I've had the chance to interact with several staff members, primarily during the evening, and they have all been friendly, hardworking, and dedicated to creating a comfortable drive-thru environment while ensuring orders are prepared quickly.

The staff was quick during lunch, despite only having four people on duty. They managed to process orders very efficiently. They were attentive when I requested a cup after placing my self-order on the tablet. However, their response to calls for assistance at the counter was slow, and they didn’t seem to acknowledge customers trying to get their attention. A simple, "I'll be with you in a minute," would make a big difference.