Sakana Sushi Asian Fusion - New Britain

I wouldn't order from here. they are only a restaurant so far, because only personal, that was not the problem. it was the fact that I only ordered two sushi rolls and it took about 45 minutes to make it. I had called to place a command with the waitress who told me it would take half an hour. I took that into account, came here after 30min, paid and stood outside for another 15min waiting for the rolls. in the meantime, I see that he put several rolls from the waitress into the back room while I waited for mine. I would never have paid if it wasn't for the fact that the dame told me he would make my roll as I paid. I would have canceled the order if I knew it would take so long.

Best sushi in bucks county my wife is this is our favorite . must visit and enjoy

I ordered food for takeout today. The customer service was lacking. When I wanted to check if my food was all in one bag they gave me, I asked the cashier. The cashier went to ask for help from a young man who refused, saying it wasn't his job. Then a younger boy, who seemed to be his brother, stepped in to help the cashier. I was impressed by the cashier and the younger boy, while the older young man should be ashamed of himself.

It is quite good in the whole environment, only takes absolutely forever to get her to eat and they make her wait outside while the children without customer experience do not seem to care. it's not bad that nothing really stands out so it's just not worth it to me, but if they go a large wide menu for them.

Ordered food at 5:30 called at 6:30 to see where it was she said it was already on its way 645 called again to see where it was she said it was on its way called again at 7 o’clock to see where it was she said it would be there in a few moments. It was… Cold…. When complaint I was made to the manager nothing was done to rectify the situation. We ordered every week for a year… This was our last order