Morrisons Cafe - Powys

Absolutely shocking the food was cold, we waited nearly 45 minutes for food to arrive at the table, most of the empty tables were covered with dirty trays plates and cups, actually watched a couple cleaning there own table, such a shame as it used to be a lovely cafe and food in the previous months we had used it.

Very good quality food, very good value for money, very helpful and pleasant staff. I was very pleasantly surprised by the cafe. Well worth a visit.

Just been to Newtown cafe coffee was warm waited to pay gave order waited again 32mins for food it was horrible fried egg solid rest of meal warm no point taking back then wait another 30mins was offered a free cup of warm coffee we shop there but never going in cafe to us there are no staff .

I have always rated Morrisons Newtown but my experience this time was the worst I have ever had. On arrival helped myself to a pot of tea and headed for the till to order my meal. Asked for fish and chips. Sorry no fish and chip ? Ok Steak pie them please Sorry no steak pie Heck what's happening here today ? Ok I will have a burger then Sorry we are not doing burgers today. Really? How about braised beef then ? Sorry not got that either. We can do sausage and mash ! No let's just forget it at this point a lady shouts out it's because we have no staff This was a Wednesday lunch time around 1.30. Basically they only had breakfast items. The cafe at this store is usually excellent. Not sure what has gone wrong. While the lady said that were short staffed there seemed to be at least three people working. So I left hungry but stopped at Aberystwyth who also had no fish and chips but did have my second choice. It seems to me that standards are falling at Morrisons since the Americans have taken over. Tried again today 29th December same again just breakfast items at lunchtime. No staff was informed and lots left having trouble recruiting. Such a shame the Americans have ruined this business

I go with my great grandson who has ADHD and the staff are so understanding. They go the extra mile to make our visit enjoyable.