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Contribuir a la retroalimentaciónSo I'm not really understanding the negativity around in Peachwave I don't normally DoorDash any kind of frozen desserts so I can't speak on that but my girlfriend and I go almost daily to peachwave. We are greeted with a warm hello and how are we doing and it really kind of makes us happy. It is self serve and although I do wish they had hot fudge it is honestly pretty great being the only frozen yogurt place in Sioux City. The workers are very friendly and more than willing to help and it tastes delicious. I don't have any photos but I will add some in the next time I go!!!
I ordered peach wave through door dash. I have no complaints about DoorDash as the service was great as usual. i go to open my order and notice that there is a note in the bag. The note reads that they were out of the flavor that I wanted so they went to substitute in the app (instead just CALLING me to see which flavor I would like in place of it) and accidentally DELETED ALL MY TOPPINGS. Their solution was to guess which flavor I wanted and include it without any toppings. With only a note to explain. No notice whatsoever. I am completely disappointed in the lack of professionalism. All of this could have been solved with a simple phone call. I called the store and all they said was well I hope that was okay. Will never be eating there again
I was very disappointed with the customer service I received. I ordered 2 medium frozen yogurts via Doordash. Each was a different flavor with various toppings. When it was delivered, my roommate and I discovered that they were both completely plain- not one single topping on either. There was a hand-written note that explained how when Peachwave was working on my order, they accidentally lost it and were unsure of the toppings. What upset me was that Peachwave should have called me to confirm the toppings but never did. The note even said I hope this is OK : . I did get refunded on the toppings I never got plus a half sincere apology when my roommate called Peachwave after the mishap.
Wow. Tried 3-4 different flavors and it was beyond horrible. And it was $9. Two bites and in the trash. I'm really surprised it's still open.
I really like Peachwave. My husband and I even go there for 'lunch ' because a good sized bowl fills you up. It 's not only yummy but it 's fun, too! I love mixing the flavors and toppings. Last time I got a cheesecake, Oreo, and cotton candy flavor and I devoured my bowl. The toppings are awesome! Fresh bananas, tons of candies, 5-6 sauces, cereals, gummy worms, and so much more! And the topping area was very clean and organized. They also have smoothies, coffee, blizzard type cups, cones, etc. I 've never used this service because I love the fro-yo too much. 4 stars instead of 5 because the tables to eat at are always dirty and sticky. Like, EVERY table. Last two trips I 've asked for a rag to clean a table off. I truly thought asking for a rag would make the employee go clean it for us with their cleaner and rag, but no. They let me do their job. That 's kinda why I never put money in their tip jar. They have coupons floating around. I have 2 that are buy 1 bowl get the 2nd bowl 1/2 price. Try the pineapple sorbet. Yummy!